Microsoft Xbox One 500GB Video Game Console [White] (2014, Microsoft)

If you are unhappy with your purchase, you have the option to return it for a full refund. Within three days (72 hours) of receiving the goods, you must notify us of the problem. Once the return has been approved, the customer is responsible for acquiring a return shipment label, safely re-packing ordered items and giving to the carrier of customer's choice for return shipment.

All items must be returned in their original condition, without being broken or changed. Return shipment tracking information must be provided. A refund will be issued within three business days (72 business hours) of receiving the returned item.

We are always trying to guarantee that your package arrives as quickly as possible. Please, keep in mind that some conditions, such as weather, excessive postal traffic, and shipping company performance, are beyond our control.

P.O. Boxes are not accepted for large items. Please, provide a physical address via message, if one is not set as your main address for the order.

All purchases are shipped within 2 business days of receipt of payment (excluding holidays).

Domestic purchases are shipped via USPS. International purchases are shipped via USPS International Shipping.

Tracking information will be uploaded when the order is shipped.

Please, contact us to calculate alternative shipping rates for countries that are not listed, or if you would like to request a different shipment carrier/method.

New: Consoles in this condition are brand-new, unused, unopened, undamaged and in original packaging (where packaging is applicable). Packaging is the same as what is found in a retail store, unless the item was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag. See the product's listing description for full details.

Open Box: Consoles in this condition are in excellent, new condition with no wear. The item may be missing the original packaging or protective wrapping, or it may be in the original packaging but not sealed. The item includes original accessories. The item may be a factory second. See the product's listing description for full details.

Excellent: Consoles in this condition are in "like new" condition, with no cosmetic, or functional, flaws. May contain third party replacement components, such as controllers or cables. See the product's listing description for full details.

Very Good: Consoles in this condition show minimal wear and may contain one or more of the following cosmetic flaws on the console or included components: yellowing on plastic, surface scratches, scuffs, paint smudges, non-removable residue, or other minor cosmetic defects. May contain third party replacement components, such as controllers or cables. See the product's listing description for full details.

For Parts: Consoles in this condition do not function as intended and is not fully operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components. See the listing description for full details.